Escape Rooms Durham are looking for part time casual workers to join our growing pool of game operators and staff. We are especially interested in applicants with a full driving licence. Please include a cover letter in your application explaining why you believe you would suit the position. You will be working in a professional and fun environment, bringing joy and excitement to the many leisure customers that visit us from around the country every week. You must be a people person and enjoy meeting members of the public and facilitating their experience. High energy with lots of laughter and responsibility. 

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Job Title:

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Casual Escape Game Operator. Reporting to all supervisors and senior management.

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Terms of Employment

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Workers will be employed on a casual basis, similar to many temp agencies. The position will be on a zero hour contract. Includes workplace pension and holiday pay.  Pay: £11.50 p/h

Hours will be irregular and flexible on the terms of both the successful applicant and the employer. Shifts are arranged monthly. It would be perfect for people with multiple income streams or students. More hours will be available and required to be worked during school holidays. The majority of work will take place on evenings and weekends.

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Duties will include:

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Stage managing 'Escape Games' at Escape Rooms Durham

Greeting players, answering any questions they have, and giving the pre / post game briefing in a fun and entertaining way.

Health and safety supervision

Taking bookings and handling payments both in person and over the phone

Light cleaning duties including hoovering, polishing, dusting, cleaning customer toilets, maintaining cleanliness of all areas, emptying bins etc.

Maintenance of props and set pieces and up keep of game equipment.

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Essential Skills:

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An outgoing, fun and confident manner.

Confident with public speaking and "briefing" players.

Impeccable customer service skills

The ability to solve problems quickly and efficiently.

Ability to work well under pressure

Working as part of a team

Polite and well humoured.

ICT Skills.

An understanding of running live public events such as concerts / theatre / Family leisure.

An understanding of 'Escape Games' as a concept.

An ability to leave personal business at the door to give every single customer an entertaining and fun experience.

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Must be able to work weekends and evenings up to midnight. You must be able and willing to work during academic and public holiday periods. 

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Qualifications:

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Applicants should have qualifications equivalent to 3 A levels / BTEC further education, or be currently studying for such qualifications. 

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Further opportunities:

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There are opportunities to be involved in the creation of new games and experiences if so desired. Promotion to supervisor as an when positions become available.

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Extra skills that would be appreciated include:

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DIY skills, skills with electronics. Experience in character role play or acting. Experience in puzzle writing. Experience in set and prop building. Experience in painting and decorating. Driving licence

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Successful applications will be invited to interview, which may be conducted in two stages.

Job Type: Part-time

Salary: £11.50 per hour. (£.9.50 per hour if under the age of 21). 

 

Application Process:

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To apply, please send a CV and cover letter explaining why you believe you would be suited to the post to admin@escapedurham.co.uk with the Subject “Application 2024 (Full Name)”.  Please stipulate if you have a driving licence in your application. Applications without a separate and specific cover letter will not be considered. 

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Successful applications will be invited to interview, which may be conducted in two stages.

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